About Us

Vetrix LLC (doing business as www.usaclothinghub.com, “We,” “Us,” or “Our”) is committed to safeguarding your privacy and ensuring that you continue to trust us with your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and purchase our products.

1. Information We Collect

Customarily, we collect personal information directly from you when you place an order, create an account, or contact our support team. The information we collect includes:

  • Contact & Delivery Data: Your name, email address, phone number, billing address, and shipping address.

  • Automated Data: When you visit our website, we may collect IP addresses, browser types, operating systems, and geographical data via cookies to improve usability.

  • Transaction Details: Information about the products you purchase from us.

2. Payment Processing (Airwallex)

We use Airwallex as our secure, third-party payment processor.

  • We do not store your complete credit card numbers or financial details on our servers.

  • When you place an order, your payment details are encrypted and transmitted directly to Airwallex to process the transaction securely.

  • Airwallex is obligated to comply with strict industry security standards (PCI-DSS). The processing of your payment information will be subject to Airwallex’s own Privacy Policy and Terms of Service.

3. How We Use Your Information

We will collect and process your personal information only for specific purposes that allow us to serve you in the best possible manner, including:

  • To process and fulfill your orders, including shipping logistics.

  • To invoice you for the products ordered.

  • To communicate with you regarding your order status, tracking updates, and customer support queries.

  • To prevent fraud and maintain the security of your transactions.

  • To comply with legal requirements and international trade laws.

4. Sharing Your Information

We do not sell your personal information. We may share your data with third parties only in the following circumstances:

  • Service Providers: We share necessary data with trusted logistics partners (such as India Post, USPS, or international couriers) to deliver your clothing orders.

  • Payment Gateways: As mentioned, transaction data is shared with Airwallex for secure payment execution.

  • Public Authorities: We may disclose your personal information if required by law or in good faith to comply with legal processes (e.g., customs and export/import declarations).

5. Children’s Privacy

You must be older than 16 years to place an order with us. We do not knowingly solicit or collect personal information from children below the age of 16. If we discover that we have accidentally collected personal information from a minor, we will remove that data from our records immediately.

6. Your Privacy Rights (Including California Privacy Rights)

Depending on your location (such as the EU under GDPR or California under CCPA), you have specific rights regarding your personal data. You have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections or updates to your data.

  • Request the deletion of your personal data.

  • Object to or restrict the processing of your data.

We never monetize your information. If you are a California resident, subject to certain limits under California law, you have the right to know how your data is used and request that we delete your personal data.

7. Data Security and Retention

We have implemented industry-standard security measures (such as SSL encryption) to protect your personal information collected via the website. We will retain your personal information only for as long as necessary to fulfill the stated purposes, such as resolving post-purchase issues, issuing refunds, and complying with tax and legal requirements.

8. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need assistance, please contact our support team: